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Ronan Jouan de Kervenoael

E-Mail
dekervenoaelsabanciunivedu
Phone
0216-483-9704
Personal Web
Title
Faculty Member
Areas of Interest
Consumer behaviour, technology, retail.
Publications
  • Article
    Elms, Jonathan and Jouan de Kervenoael, Ronan and Hallsworth, Alan (2016) "Internet or store? An ethnographic study of consumers' internet and store-based grocery shopping practices", Journal of Retailing and Consumer Services, Vol.32, 234-243 (ESCI)
    Jouan de Kervenoael, Ronan and Yanık, Seda and Bozkaya, Burçin and Palmer, Mark and Hallsworth, Alan (2016) "Trading-up on unmet expectations? Evaluating consumers' expectations in online premium grocery shopping logistics", International Journal of Logistics Research and Applications, Vol.19, No.2, 83-104 (SSCI)
    Jouan de Kervenoael, Ronan and Bisson, Christophe and Palmer, Mark (2015) "Dissidents with an innovation cause? Non-institutionalized actors' online social knowledge sharing, solution-finding tensions and technology management innovation", Information Technology and People, Vol.28, No.3, 653-676 (SSCI)
    Jouan de Kervenoael, Ronan and Elms, Jonathan and Hallsworth, Alan (2014) "Influencing online grocery innovation: anti-choice as a trigger for activity fragmentation and multi-tasking", Futures, Vol.62, No.Part B, 155-163 (SSCI)
    Jouan de Kervenoael, Ronan and Hallsworth, Alan and Elms, Jonathan (2014) "Household pre-purchase practices and online grocery shopping", Journal of Consumer Behaviour, Vol.13, No.5, 364-372 (SSCI)
    Yanık, Seda and Bozkaya, Burçin and Jouan de Kervenoael, Ronan (2014) "A new VRPPD model and a hybrid heuristic solution approach for e-tailing", European Journal of Operational Research (SI), Vol.236, No.3, 879-890 (SCI)
    Jouan de Kervenoael, Ronan (2011) "Championing the co-production and co-creation of value: the Turkish case of Yemeksepeti.com", Innovations: Technology, Governance, Globalization, 71-76
    Jouan de Kervenoael, Ronan and Canning, Catherine and Palmer, Mark and Hallsworth, Alan (2011) "Challenging market conventions: supermarket diversification and consumer resistance in children's apparel purchases", Journal of Fashion Marketing and Management, Vol.15, No.4, 464-485
    Palmer, Mark and Simmons, Geoff and Jouan de Kervenoael, Ronan (2010) "Brilliant mistake! Essays on incidents of management mistakes and mea culpa", International Journal of Retail & Distribution Management, Vol.38, No.4, 234-257
    Hallsworth, Alan and Jouan de Kervenoael, Ronan and Elms, Jonathan and Canning, Catherine (2010) "The food superstore revolution: changing times, changing research agendas in the UK", The International Review of Retail, Distribution and Consumer Research, Vol.20, No.1, 135-146
    Jouan de Kervenoael, Ronan and Çakıcı, N. Meltem and Güner, Duygu (2010) "The role of choice in the development of an m-government strategy in Turkey", International Journal of E-Services and Mobile Applications (IJESMA), Vol.2, No.2, 38-57
    Jouan de Kervenoael, Ronan and Aykaç, D. Selcen O. and Palmer, Mark (2009) "Online social capital: understanding e-impulse buying in practice", Journal of Retailing and Consumer Services, Vol.16, No.4, 320-328
    de Kervenoael, Ronan and Soopramanien, Didier and Elms, Jonathan and Hallsworth, Alan (2007) "Personal privacy as a positive experience of shopping: an illustration through the case of online grocery shopping", International Journal of Retail & Distribution Management, Vol.35, No.7, 583-599
    de Kervenoael, Ronan and Nilsson, Ulf (2006) "Faces of pricing and profit planning at the doorstep of the EU: government pricing policy in the innovative pharmaceutical sector in Turkey", Journal of Global Business Management, Vol.2, No.2
    de Kervenoael, Ronan and Hallsworth, Alan and Clarke, Ian (2006) "Macro-level change and micro level effects: a twenty-year perspective on changing grocery shopping behaviour in Britain", Journal of Retailing and Consumer Services, Vol.13, No.6, 381-392
    de Kervenoael, Ronan and Soopramanien, Didier and Elms, Jonathan and Hallsworth, Alan (2006) "Exploring value through integrated service solutions: the case of e-grocery shopping", Managing Service Quality, Vol.16, No.2, 185-202
    Clarke, Ian and Hallsworth, Alan and Jackson, Peter and de Kervenoael, Ronan and Del Aguila, Rossana Perez and Kirkup, Malcolm (2006) "Retail restructuring and consumer choice 1. Long-term local changes in consumer behaviour: Portsmouth, 1980-2002", Environment and Planning A, Vol.38, No.1, 25-46 (SSCI)
    Jackson, Peter and Del Aguila, Rossana Perez and Clarke, Ian and Hallsworth, Alan and de Kervenoael, Ronan and Kirkup, Malcolm (2006) "Retail restructuring and consumer choice 2. Understanding consumer choice at the household level", Environment and Planning A, Vol.38, No.1, 47-67 (SSCI)
  • Book Section / Chapter
    Jouan de Kervenoael, Ronan and Hallsworth, Alan and Tng, David, "Singapore's online retail deviants: analyzing the rise of Blogshops' power", Handbook of Research on Retailer-Consumer Relationship Development , Musso, Fabio and Druica, Elena (eds.), USA: IGI Global, May 2014, 449-470
    Jouan de Kervenoael, Ronan, "Turkish cars: the big picture", Global Marketing, Keegan, Warren J. and Green, Mark (eds.), London: Prentice Hall, January 2014
    Jouan de Kervenoael, Ronan and Şekeralp, Egemen, "Smartphone-based digital government model: the case of the Beyaz Masa (White Table) app in Turkey", Technology Development and Platform Enhancements for Successful Global E-Government Design, Bwalya, Kelvin Joseph (ed.), Hershey, PA, USA: IGI Global 2014, 204-227
    Jouan de Kervenoael, Ronan, "Yemeksepeti.com — "Meal basket"", Integrated Advertising, Promotion, and Marketing Communications, Clow, Kenneth E. and Baack, Donald (eds.), Harlow : Pearson, May 2013
    Jouan de Kervenoael, Ronan and Yfantis, Vasileios, "Articulating wider smartphone emerging security issues in the case of m-government in Turkey", Digital Public Administration and E-Government in Developing Nations: Policy and Practice, Halpin, Edward Francis and Griffin, David and Rankin, Carolynn and Dissanayake, Lakshman and Mahtab, Nazmunnessa (eds.), USA: IGI Global, March 2013, 177-205
    Jouan de Kervenoael, Ronan, "Showrooming 2.0: shopping in store but buying online versus getting more in store", Principles of Marketing, Kotler, Philip and Armstrong, Gary (eds.), Harlow: Prentice Hall, January 2013, 411-412
    Jouan de Kervenoael, Ronan and Bisson, Christophe and Palmer, Mark, "Web designers, social e-value creation and e-business planning: understanding resistance from conflicting demands", Strategic and Pragmatic E-Business: Implications for Future Business Practices, Rezaul, Karim Mohammed (ed.), Hershey, PA, USA: IGI Global, August 2012, 330-351
    Jouan de Kervenoael, Ronan, "The Turkish coffee experience: Tesco/Kipa vs. Coffee shops (Chapter 10)", Consumer Behaviour, Solomon, M. (ed.), UK: Pearson, June 2012, 422-422
    Jouan de Kervenoael, Ronan, "DORITOS "a la Turca" and the Cem Yilmaz fan club (Chapter 13)", Consumer Behaviour, Solomon, M. (ed.), UK: Pearson, June 2012, 543-544
    Jouan de Kervenoael, Ronan and Çakıcı, M., "Sources of legitimacy in m-government initiatives in Turkey", E-Strategies for Resource Management Systems: Planning and Implementation, Alkhalifa, Eshaa M. (ed.), New York: IGI Global 2010
    Jouan de Kervenoael, Ronan and Palmere, M. and Çakıcı, M., "Exploring civil servant resistance to m-government: a story of transition and opportunities Turkey", Mobile Information Communication Technologies Adoption in Developing Countries: Effects and Implications, Abdel-Wahab, Ahmed Gad and El-Masry, Ahmed A. (eds.), New York: IGI Global 2010
    De Kervenoael, Ronan and Aykac, Selcen, "Activating e-bank users: exploring the potential impact of e-atmospherics and experiential marketing case in consumer behavior", Consumer behavior, Blythe, Jim (ed.), London : Thomson Learning, July 2008
  • Papers in Conference Proceedings
    Jouan de Kervenoael, Ronan and Chatlada, Ratana and Schwob, Alexandre and Toral, İnci, "An exploration of B2B social media practices in an era of digital transformation: the case of the pharmaceutical industry in Thailand", Timmermans, Harry (ed.), 23rd International Conference on Recent Advances In Retailing And Services Science, Edinburgh, Scotland: EIRASS (European Institute Of Retailing And Services Studies), July 2016
    Jouan de Kervenoael, Ronan and Schwob, Alexandre and Yan San, Sim, "An exploration of employees' role in technlogized participatory experience through socio-cultural logics: the rise of e-guides in the attraction industry", 23rd International Conference on Recent Advances In Retailing And Services Science, Edinburgh, Scotland: EIRASS (European Institute Of Retailing And Services Studies), July 2016
    Toral-Manson, İnci and Palmer, Mark and Jouan de Kervenoael, Ronan, "Institutional coopetition logics and (un)productive tensions in new marketplaces: insights from the contactless payment card project", Brabet, EURAM 2016 Conference Chair, Julienne (ed.), EURAM 2016 Conference: Manageable Cooperation, Paris: EURAM (European Academy of Management), June 2016
    Toral Manson, İnci and Palmer, Mark and Jouan de Kervenoael, Ronan and De Luca, Luigi, "Productive and unproductive tensions in interorganisational in collaborations during market creation activity", BAM 2014: The Role of the Business School in Supporting Economic and Social Development, Belfast, NI, UK: BAM (British Academy of Management), September 2014
    Jouan de Kervenoael, Ronan and Ivana, Maria Paula, "Should small business traders select a local or global social media site? an exploration of small traders' perspective in the dynamic Indonesian market", 23rd Annual World Business Congress: Shifts in Global Competitiveness, Markets and Consumers: Is Management Prepared for a New Business Paradigm?, Ankara, Turkey: IMDA (International Management Development Association), June 2014
    Jouan de Kervenoael, Ronan and Bisson, Christophe, "Web designers' power struggle strategies and management innovation", 13th International Marketing Trends Congress, Venice, Italy: International Marketing Trends Conference, January 2014
    Jouan de Kervenoael, Ronan and Enderlein, Cornelia, "Non-strategic, non-institutionalized actors as catalysts to innovation in the eTravel industry: analyzing eTravel's experts perspective on emerging sources of service innovations", Global Business and Technology Association's 15th Annual International Conference, New York, USA: GBATA (Global Business and Technology Association) 2013
    Jouan de Kervenoael, Ronan and Bisson, C. and Elms, J., "Online retail social cues: investigating web designers' resistances to go beyond firms' contractual strategy", 19th International Conference on Recent Advances in Retailing and Services Science (EIRASS 2012), Eindhoven, Netherland: EIRASS (European Institute of Retailing and Services Studies), July 2012
    Jouan de Kervenoael, Ronan and Palmer, Mark and Sahut d’Izarn, Eleanor, "Non-strategic, non-institutionalized actors as catalyst to marketers' strategy change: the case of travel blogs", 12th, Social Innovation for Competitiveness, Organisational Performance and Human Excellence (EURAM 2012), Netherlands: EURAM (European Academy of Management), July 2012
    Bozkaya, Burçin and Uğurlu, Seda and Jouan de Kervenoael, Ronan, "A new VRPPD model and a hybrid heuristic solution approach for e-tailing", The First Meeting of the EURO working Group on Vehicle Routing and Logistics Optimization (VEROLOG 2012), Bologna, Italy: Verolog, June 2012
    Elms, Jonathan and Jouan de Kervenoael, Ronan and Canning, Catherine, "Online shopping, activity fragmentation and multi-tasking", Timmermans, H. (ed.), 18th Recent Advances in Retailing & Services Science Conference, San Diego, USA: EIRASS (European Institute of Retailing and Service Studies), July 2011
    Elms, Jonathan and Tinson, Julie and Jouan de Kervenoael, Ronan, "Consumer choice and the spatially disadvantaged shopper: the role of internet provisions ", 16th Conference of the European Association for Education and Research in the Commercial Distribution (EAERCD), Parma, Italy: EAERCD (European Association of Education and Research in Commercial Distribution) 2011
    Toral, İnci Nur and Palmer, M. and Jouan de Kervenoael, Ronan and De Luca, I., "Market-creation collaborating tasks, interorganizational tension and conflict, and methodological considerations", BAM2011 - 25th Annual Conference: Building and Sustaining High Performance Organisations in a Challenging Environment, Birmingham: BAM (British Academy of Management) 2011
    Aykaç, D. Selcen O. and Jouan de Kervenoael, Ronan and Kasap, Nihat and Eryarsoy, Enes, "An actor-network theory (ANT) approach to Turkish e-government gateway initiative", 1st International Conference on eGovernment & eGovernance (ICEGEG 2009), Ankara, Turkey: Turksat, March 2009
    Bozkaya, Burçin and de Kervenoael, Ronan and Aykaç, Selcen, "Premium e-grocery: exploring value in logistics integrated service solutions", International Conference on Prospects for Research in Transport and Logistics on a Regional Global Perspective, İstanbul: Doğuş University, February 2009
    Bisson, C. and Jouan de Kervenoael, Ronan, "Practicing social e-atmospherics: French and Turkish web designers’ perspectives", 8th International Marketing Trends Congress, Paris: Venise Paris Marketing, January 2009
    Bozkaya, Burçin and Jouan de Kervenoael, Ronan, "A multi-source vehicle routing model for delivering e-grocery", Odysseus 2009 - Fourth International Workshop on Freight Transportation and Logistics, 2009
    Devletkuşu, Canan and Jouan de Kervenoael, Ronan and Çakıcı, N. Meltem and Güner, Duygu, "Türkiye’de mobil teknoloji seçimi ve devlet stratejisi", 1. Ulusal Mobil Devlet Konferansı, Ankara: Mobile Government Consortium International 2009
    Hallsworth, Alan and Jouan de Kervenoael, Ronan and Elms, Jonathan and Canning, Catherine, "From social welfare to superstore everywhere: changing times, changing research agendas in UK big box retailing", 15th Conference of the European Association for Education and Research in Commercial Distribution (EAERCD), Surrey, United Kingdom: University of Surrey 2009
    Jouan de Kervenoael, Ronan and Çakıcı, N. Meltem, "Anticipating undesired effects: encountering civil servants’ resistance to m-government in Turkey", Global Business & Technology Association, Eleventh Annual International Conference, New York, USA: Global Business and Technology Association 2009
    Jouan de Kervenoael, Ronan and Nilsson, Ulf, "Fairness in open book strategy and ‘the strength of the weak ties’ as a source of competitive advantage", 38th EMAC Conference, Brussels, Belgium: EMAC (European Marketing Academy) 2009
    Aykaç, D. Selcen O. and Jouan de Kervenoael, Ronan and Kasap, Nihat and Eryarsoy, Enes, "Mobile phone and e-government in Turkey: practices and technological choices at the cross-road", Third International Conference on Mobile Government and the Mobile Society, United Kingdom: mLIFE Conferences, September 2008
    De Kervenoael, Ronan and Aykaç, D. Selcen Ö. and Hallsworth, Alan and Canning, Catherine, "Capturing loyalty across garments’ range: the case of Supermarket Children clothing in the UK", 15th International EIRASS Conference on recent advances in Retailing and Services Science, Zagreb: EIRASS (The European Institute of Retailing and Services Studies), July 2008
    Jouan de Kervenoael, Ronan and Aykaç, Selcen and Eryarsoy, Enes and Kasap, Nihat, "Categorizing ‘intention to use’ e-government services through mobile phone: the importance of front loading activities", International Conference on Information Resources Management (Conf-IRM 2008), Hershey, PA, USA: IRMA (Information Resources Management Association), May 2008
    de Kervenoael, Ronan and Aykaç, D. Selcen Ö. and Bisson, Christophe, "The influence of social E-atmospherics in practice: a website content analysis perspective ", 7th International Congress Marketing Trends, Venice, Italy: European School of Management (ESCP-EAP), January 2008
    Aykaç, D. Selcen Ö. and Eryarsoy, Enes and Kasap, Nihat and Jouan de Kervenoael, Ronan, "Türkiye’de e-devlet hizmetleri için mobil telefonların kullanımı (Using mobile phones for e-government services in Turkey)", Ersöz, Halis Yunus and Özdemir, Süleyman and Yumuşak, İbrahim Güran (eds.), Uluslararası 6. Bilgi, Ekonomi ve Yönetim Kongresi (6th International Knowledge, Economy and Management Congress), Istanbul: Bilgi, Ekonomi ve Yönetim Kongresi, December 2007
    de Kervenoael, Ronan and Aykaç, D. Selcen Ö. and Soopramanien, Didier, "Anticipating e-grocery services pre-purchase practices: Contrasting trajectories in households’ organisation", EIRASS , EIRASS San Fransico: Elsevier, July 2007
    de Kervenoael, Ronan and Aykaç, D. Selcen Ö., "Profiling Turkish e-grocery consumers’ motivations", 3rd International Conference on Business, Management, and Economics, ICBME'2007 , İzmir: ICBME, June 2007
    de Kervenoael, Ronan and Aykaç, D. Selcen Ö., "'it’s in her eyes': A 'barometer' for EU accession through female perceptions of role portrayals in advertising: a Cross-cultural study of Ukraine and Turkey ", EMAC 2007 36th , Reykjavik Iceland: EMAC 36th conference, May 2007
    Elms, Jonathan and de kervenoael, Ronan and Aykaç, D. Selcen Ö., ""It’s in his eyes”: The negotiation and interpretation of masculinity using the Dolce et Gabbana’s 2005 Print Advertising Campaign ", 4th Workshop on Interpretive Consumer Research, Brussels, Belgium: European Institute for Advanced Studies in Management (EIASM), April 2007
    de Kervenoael, Ronan, "Faces of pricing and profit planning in innovation at the doorstep of the EU: government pricing policy in the pharmaceutical sector in Turkey", Global Technology and Business Association (GBATA): Management and Technology in the Global Economy: Nurturing Innovations & National Heritage, New York : GBATA, August 2006
    de Kervenoael, Ronan and Soopramanien, Didier and Elms, Jonathan and Hallsworth, Alan, "Local geographies and online grocery shopping retail channel choice: impacts at the household level ", EIRASS, Recent Advances in Retailing and Services Science, Budapest: EIRASS, July 2006
    de Kervenoael, Ronan and Soopramanien, Didier and Elms, Jonathan and Hallsworth, Alan, "ICT and Internet use at the household levels: A melting pot of sub-optimum decision making in the case of E-Grocery Shopping ", AM2006 Academy of Marketing Conference, London: Middlesex University Business School, July 2006
    Elms, Jonathan and de Kervenoael, Ronan and Hallsworth, Alan, "Engaging with internet technologies within the home: multi-tasking & the (Re/Trans)formation of domestic consumption practices", 5th Customer Research Academy Workshop (CRAWS), International and Cross-Cultural Perspectives on Customer Behaviour, Manchester: The University of Manchester , April 2006

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