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Öğretim Üyeleri

Emine Batislam Instructor (Part Time)
batislamsabanciunivedu
(216) 483 9659

Personal Web

Education

B.Sc. and M.Sc. in Industrial Engineering, Middle East Technical University (METU), 1989, 1991, respectively; Ph.D. in Engineering Management, University of Missouri-Rolla (USA), 1994.

Areas of Interest

Customer management, marketing performance measures, service marketing, service operations

Publications

Article
Book
Papers in Conference Proceedings
Working Paper / Technical Report
Publications Prior to SU